Legal

    Accessibility Statement

    Last updated: 8/4/2026

    Our Commitment

    12 Love Factors is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

    Conformance Status

    We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible for people with disabilities and user-friendly for everyone.

    Current Status: Partially conformant - Some parts of the content do not fully conform to WCAG 2.1 Level AA.

    Accessibility Features

    Our website includes the following accessibility features:

    • Semantic HTML markup for screen reader compatibility
    • Keyboard navigation support
    • Alternative text for images
    • Sufficient color contrast ratios
    • Responsive design for various screen sizes
    • Clear and consistent navigation structure
    • Form labels and error messages
    • Skip navigation links

    Known Limitations

    Despite our best efforts, there may be some limitations. We are aware of the following areas that need improvement:

    • Some third-party embedded content may not be fully accessible
    • Complex interactive elements may have limited keyboard support
    • Some PDF documents may not be fully accessible

    We are actively working to address these issues in future updates.

    Assistive Technologies

    Our website is designed to be compatible with the following assistive technologies:

    • Screen readers (JAWS, NVDA, VoiceOver)
    • Screen magnification software
    • Speech recognition software
    • Alternative input devices

    Feedback and Contact

    We welcome your feedback on the accessibility of 12 Love Factors. Please let us know if you encounter accessibility barriers:

    • Use our Contact Us
    • We aim to respond to accessibility feedback within 3-5 business days

    Technical Specifications

    Accessibility of 12 Love Factors relies on the following technologies to work:

    • HTML
    • CSS
    • JavaScript
    • ARIA (Accessible Rich Internet Applications)

    Assessment Methods

    12 Love Factors assesses the accessibility of our website through:

    • Self-evaluation using automated tools
    • Manual testing with assistive technologies
    • User feedback and testing
    • Third-party accessibility audits (when available)

    Formal Complaints

    If you are not satisfied with our response to your accessibility concerns, you may file a complaint with your local accessibility enforcement agency or regulatory body.